The Short Version
The claim captures a real and well-supported insight — social context, governance, and usage patterns significantly shape technology outcomes — but frames it too one-sidedly. By stating problems are caused by social issues "rather than by the technology itself," it implies technology is a neutral vessel, which multiple high-authority medical and public health sources contradict. Platform design features like addictive engagement mechanics and algorithmic amplification are documented as independent contributors to harms such as youth mental health deterioration and political polarization. The reality is one of co-causation, not an either/or.